Five blue circles arranged in a row, with colors transitioning from light to dark.

Frequently Asked Questions

Man inspecting wiring inside an open laundry machine in a service room.
Man moving stacked laundry machines in a room filled with washing machines and dryers.

How fast will a technician respond to my repair request?

Our policy is to have a technician arrive at your property within 48 hours of your service request. In many cases, if a repair technician is already in your area, they may respond in as little as one hour.

When should I expect my commission payment?

We typically issue commission payments within 2 to 4 weeks of collection. This timeframe ensures all transactions are verified, processed, and securely sent through direct deposit or mailed check.

How do I increase revenue from my multi-family laundry room?

Our customer service team can help you improve profitability through equipment upgrades, smarter pricing, and cashless payment systems. Contact us anytime for personalized recommendations tailored to your property.

Does Dadson offer cashless payment options for residents?

Yes! We provide modern cashless laundry payment systems that accept mobile pay, credit, and debit cards—eliminating the need for coins or reloadable cards.

What areas does Dadson Laundry serve?

We proudly serve California, Arizona, and Nevada, including major metro areas such as Los Angeles, Las Vegas, and Phoenix. Visit our service locations page to find your local representative.

Can I lease commercial washers and dryers for my building?

Absolutely. Dadson specializes in commercial laundry equipment leasing for apartments, condominiums, and multi-family properties—with flexible plans to fit your budget.

What type of properties does Dadson work with?

We partner with apartment complexes, mobile home parks, student housing, hotels, and senior living facilities. Learn more about our experience on our About Us page.

How do residents report a broken washer or dryer?

Residents can easily submit a service request online. Our responsive team reviews all requests promptly and schedules a technician as soon as possible.

Does Dadson offer mobile app payments?

Yes! Our mobile laundry payment app lets residents start machines, check cycle status, and request refunds—all from their smartphones.

How can I get a quote for my property?

You can request a free consultation by filling out our quick Get a Quote form. A dedicated representative will contact you to discuss your laundry room setup and goals.

What if my building still prefers coin-operated machines?

No problem! We still provide reliable coin-operated laundry equipment for properties that prefer traditional payment systems.

Why choose Dadson Laundry over other commercial laundry companies?

Since 1962, Dadson has been the trusted name in apartment laundry services across the Southwest. Our focus on personalized support, quality equipment, and fast service keeps both owners and residents satisfied.

Call our sales department at 323-933-8434, 877-324-7264 or email Sales@DadsonLaundry.com.