Frequently Asked Questions

Design plans and tools on a wooden table

Q. How quickly will a service technician respond to my request for repair?

Our policy is to have a technician arrive at your location within 48 hours of your request. If a repair technician is already in your area, they might respond in as little as one hour.

Q. When should I expect my commission payment?

We usually send commission payments within 2 to 4 weeks of collection. This time frame allows our staff to verify proper posting of the collection, processing of direct deposits and printing and mailing of checks.

Q. How can I increase the revenue generated from my multi-family laundry room?

Our customer service team is available to answer any questions or offer suggestions to make your apartment laundry room the most profitable.

Call our sales department at 323-933-8434, 877-324-7264 or email