Payment Help and Support

Payment Made Easy!

You’re ready to wash your clothes, and need laundry machines that work smoothly with a variety of payment options. Dadson makes it easy for you to do your laundry, with machines that are credit card, smart card or coin operated. We can help you with whatever payment system is on the machines at your facility.

CleanPay Help

Dadson Mobile App

GPay Help

Laundry Payment FAQs

Q: IS IT THE LAUNDRY MACHINE THAT’S BROKEN? REQUEST SERVICE WITH DADSON.

A: If your laundry machine isn’t working, we have a live local dispatcher available to help you. Just go to our service request page and let us know!

Q: DID THE MACHINE STOP WORKING AFTER YOU PAID?

A: If a machine malfunctions during use, we’ll make sure to get you your money back. Just complete our service request or call 323-990-9000 to report the loss.

Q: THE LAUNDRY MACHINE READS E06 WHEN I TRY TO USE MY SMART CARD.

A: You may be removing the card too soon, try inserting the card again, select the cycle, press start, wait for the beep and then remove the card. If that doesn’t work try checking the balance on the card in another machine. If the error persists call Dadson for service: 323-990-9000

Q: I PURCHASED A CODE ONLINE BUT THE VALUE ISN’T ON MY CARD

A: When you purchase online or from a mobile phone you will receive a six digit code. You must take the code number to the Revalue Station to write the value to the card.

Q: DO I HAVE TO REGISTER MY LAUNDRY CARD ONLINE?

A: Only residents with code only must register the laundry card online.

Q: THE LAUNDRY MACHINE READS ERROR WHEN I TRY TO USE MY SMART CARD.

A: We suggest wiping the microchip with a clean cloth and trying again. A lot of times dust or dirt gets on the chip and once it is cleaned the card will work.

Q: STILL HAVING TROUBLE? DADSON HAS A CUSTOMER SUPPORT STAFF AVAILABLE.

A: Since we are local to the southwest, our customer support can talk or meet with residents in person to talk over problems, concerns, or conduct training for machine use.