If your laundry machine isn’t working, we have a live local dispatcher available to help you. Just go to our  page and let us know!

If a machine malfunctions during use, we’ll make sure to get you your money back. Just complete our service request or call  to report the loss.

You may be removing the card too soon. Try inserting the card again, select the cycle, press start, wait for the beep and remove the card. If that doesn’t work, try checking the balance on the card on another machine. If the error persists, call Dadson Laundry for service at 323-933-8434.

When you purchase online or from a mobile phone, you will receive a six-digit code. You must take the code number to the Revalue Station to add the value to the card.

Only residents with code-only payment systems must register the laundry card online.

We suggest wiping the microchip with a clean cloth and trying again. Often, dust or dirt gets on the chip, and cleaning it usually does the trick.

Since we are local to the southwest, our customer support can talk or meet with residents in person to talk over problems and concerns or conduct training for machine use.